• Outstanding client with a diverse portfolio with rapid growth plans
• Flexible working available

About the Client:

A well established leader in the North West construction indsutry sector, our client is looking to go through a phase of expansion with joint ventures and new internal growth. They recognise the flexibility required in the modern world of work and are able to offer fantastic office space as well as flexible working to their finance team.

Job Description:

Cash is King and the role of Credit Controller is an mimportant one within this teams finance function. The role will position you as the main point of contact for all billing and credit control queries, liaising with customers through the accounts systems. The role requires someone who is pro-active and confident in chasing debt whilst taking a first time right approach and ensuring a good customer experience.

• Act as first point of contact for your account base, responding to customer account enquiries.
• Chasing overdue invoices by telephone, email and letter within agreed timescales.
• Ensure debts are paid in a timely manner in line with Company guidelines.
• Maintain accurate records for all account activity.
• Respond quickly and accurately to incoming emails and post on a daily basis
• Administer customer card payments.
• Undertake account reconciliations as required.
• Provide customers with copy documentation as requested.
• Negotiate payment plans with customers as necessary.
• Answer incoming calls and return customer calls promptly in a professional and courteous manner.
• Reduce overall outstanding debt for assigned customer accounts.
• Ensure unallocated debt is kept at an acceptable level, in line with team targets.
• Monitor Credit Control inbox, in line with team rota, to ensure customer queries are addressed in a timely manner.
• Improve and implement debt collection processes against necessary overdue debt, and initiate legal procedures if required.
• Work with Credit Control Team Leader to propose accounts eligible to be written off as bad debt.
• Send out monthly client statements for your own account base.
• Attend team meetings to address any issues and contribute new initiatives.
• General administrative duties to support the work of the team.
• Ensuring daily banking is completed in a timely manner, as required.
• Provide cover for other accounting functions as requested.
• Contribute to continuous improvement of procedures to improve efficiency of the department through the development of relationships with own team members and other departments.
• Demonstrate a positive working style with an enthusiastic, committed and flexible attitude, promoting the importance and benefits of effective team working.

The Successful Applicant Will:

• Previous experience as a Credit Controller
• Good computer literacy, specifically, proficiency in MS Excel and other MS Office products.
• Customer service mentality and delivery focus.
• Desire to make process and efficiency improvements as part of the ongoing development of the function.
• Attention to detail and ability to problem solve.
• Willingness to learn new department functions and to enhance existing skills

What’s on offer:

• Flexible hybrid wokring with fantastic office spaces
• 25 days holiday + Bank Holidays
• Private Healthcare
• Support with Qualifications and lots of opportunities for learning and development
• High Pension